Q: Can you provide customer free sample for test ?

A: Yes.For support you we would like to provide you free sample size:100-500g.

Q: Ho do you treat quality complaint ?

A: First we will never evade problems and responsibilities and seek an optimal solution through communication. If it is indeed a quality problem caused by us, we must provide a positive solution.

Q: What is the duration of your reply to the inquiry ?

A: Reply within 24 hours.If it’s urgent you can send us Message via E-Mail or WhatsAPP.

Q: What's Shipment time ? 

A: 2-3 weeks after receiving downpayment.

Q: What's your terms of Payment ?

A: 30% T.T in advance and balance against copy of BL.

Q: Do you provide customized services ? What documents can we supply ?

A: Sure. We are strong at customizing service.We support OEM, provide customized various sizes of packaging box product specifications.

We can provide commercial Invoice, Packing List,Certificate of analysis,Certificate of Origin,Health Certificate,Bill of Loading,etc.